Terms and Conditions

Effective Date: 12-01-2025

Welcome to Ferias Voladoras! By using our website (https://feriasvoladoras.com) and services, you agree to the following terms and conditions. Please read them carefully before making a booking.

1. General Terms

• These Terms and Conditions govern the use of our website and flight booking services.
• By accessing our platform, you confirm that you are at least 18 years old or have parental consent.
• We reserve the right to update these terms at any time without prior notice.

2. Flight Bookings

• All flight bookings are subject to availability and airline policies.
• Prices displayed on our website may change due to airline fare updates, taxes, or fees.
• Your booking is confirmed only after full payment is received and a confirmation email is sent.

3. Flight Ticket Cancellation & Changes

• Cancellation: Refund eligibility depends on the airline’s policy and fare type. Some tickets may be non-refundable.
• Changes: Date or time changes are subject to airline rules and may incur additional charges.
• Customers are responsible for reviewing the airline’s terms before making modifications.

4. Payment and Refund Policy

• Payments must be made through the secure payment options available on our website.
• Refunds, if applicable, will be processed according to the airline’s policy and may take up to 7-14 business days.
• Ferias Voladoras is not responsible for delays in refunds caused by banks or airlines.

5. Baggage Policy

• Baggage allowances and fees are determined by the airline. Additional baggage may be purchased based on the airline’s policy.
• Any disputes regarding lost or damaged baggage must be addressed directly with the airline.

6. Travel Documents & Compliance

• Passengers are responsible for carrying valid travel documents, including passports, visas, and any required permits.
• Ferias Voladoras is not liable for denied boarding due to incomplete or incorrect documentation.

7. Flight Delays & Cancellations by Airlines

• In case of airline-initiated cancellations or delays, compensation and rebooking options depend on the airline’s policies.
• Ferias Voladoras will assist in coordinating with the airline, but the final decision rests with the airline.

8. Limitation of Liability

• Ferias Voladoras acts as an intermediary between customers and airlines. We are not responsible for flight operations, schedule changes, or service disruptions by airlines.
• We are not liable for any indirect, incidental, or consequential damages related to bookings.

9. User Conduct

• Users must not misuse our website, engage in fraudulent activities, or attempt unauthorized access to our systems.
• Any violation of these terms may result in suspension or termination of services.

10. Governing Law & Disputes

• These terms are governed by the laws of [Your Country/State].
• Any disputes arising from these terms shall be resolved through arbitration or legal proceedings in the applicable jurisdiction.

11. Contact Us

For any queries related to these Terms and Conditions, please contact us:
📧 support@feriasvoladoras.com